A Heads-Up Before Your Order Ships

If you're expecting a CYCROWN delivery between June 11 and July 19, 2026, there's something worth knowing ahead of time.

The FIFA World Cup 2026 is being hosted across multiple cities in the United States, and with it comes a significant increase in foot traffic, road closures, and security operations that affect local courier routes. These are temporary, event-driven disruptions. Although they are not infrastructure issues or carrier problems, they're affecting the broader logistics network across host cities nationwide.

We're sharing this now as a proactive shipping update so you can plan accordingly, track your order with confidence, and know exactly what's happening if your delivery takes a little longer than usual.

Why Delays May Occur

The 2026 World Cup transit period brings with it a level of urban disruption that's simply not typical for courier operations. Host cities are implementing road closures, restricted access zones, and heightened security checkpoints around stadiums and event corridors — all of which directly affect the movement of delivery vehicles through those areas.

Local couriers and last-mile carriers are navigating significantly more complex routes during match days and surrounding event windows. In some cases, certain delivery zones may have restricted vehicle access for hours at a time, pushing scheduled deliveries into the next available window.

This isn't unique to CYCROWN. The entire logistics industry is managing the same conditions. What we can control is how quickly we dispatch your order from our warehouse and how clearly we communicate what's happening along the way.

Effective Dates

Temporary delivery delays may affect shipments during the following window:

June 11, 2026 to July 19, 2026

Delays will be most likely on and around match days in host cities. If your delivery address falls outside the affected areas listed below, your order should arrive on its standard timeline.

Affected Areas

The following US cities are hosting FIFA World Cup 2026 matches and are subject to local traffic controls and security protocols that may impact courier delivery timelines:

• Atlanta, Georgia

• Boston, Massachusetts

• Dallas, Texas

• Houston, Texas

• Los Angeles, California

• Miami, Florida

• New York / New Jersey (MetLife Stadium area and surrounding delivery zones)

• Philadelphia, Pennsylvania

• San Francisco, California

• Seattle, Washington

If your shipping address is in or near one of these cities, please be aware that your delivery window may extend beyond the standard estimate shown at checkout. Surrounding suburbs and postal zones serviced by carriers operating through these hubs may also experience some impact.

What CYCROWN Is Doing

Our warehouse team is actively working with our carrier partners to stay ahead of these disruptions. Here's what we're doing on our end:

Dispatching orders as quickly as possible.

We're prioritizing fast fulfillment from our warehouse so orders leave our facility promptly — giving them the best chance of clearing local delivery zones before peak disruption windows.

Coordinating with carriers on routing.

Our logistics team is in direct contact with our courier partners to monitor conditions in affected cities and adjust dispatch timing where possible.

Keeping our system updated.

Tracking information will reflect real-time carrier updates, so you'll always have the most current picture of where your order is.

However, we want to be clear that once a package is with the carrier, last-mile delivery timelines are outside our direct control. But we're doing everything within our reach to minimize the impact on your order.

What You Can Do

There are a few simple steps you can take right now to stay ahead of any potential delays:

Check your tracking information regularly.

Your shipping confirmation email includes a tracking link. Use it to monitor your order's progress in real time. If anything looks unusual, that's the fastest way to catch it early.

Monitor carrier service alerts.

For the most current and accurate information on delivery disruptions in your area, we recommend bookmarking the official FedEx Service Alerts page. This page is updated regularly with region-specific delay notices and service advisories related to the World Cup 2026 transit period and other active disruptions.

Make sure your delivery address and contact details are correct.

If a delivery attempt fails because of an access restriction, carriers will typically reroute or retry. Having accurate contact information on file ensures you're notified promptly if any action is needed on your end.

Reach out to us if you have concerns.

If you've been waiting longer than expected and your tracking hasn't updated in several days, our customer support team is here to help. You can contact us through the support page on our website, and we'll investigate with the carrier on your behalf.

A Note on Timing Your Purchase

If you're planning to order a CYCROWN e-bike and you live in or near one of the affected cities, here are a few practical considerations:

Ordering before June 11 gives your shipment the best chance of arriving before the disruption window begins. Standard delivery from our warehouse typically takes 2 to 5 business days, so orders placed in the first week of June should be well-positioned to clear affected zones before the tournament traffic peaks.

Ordering during the June 11 to July 19 window is completely fine — just build in a few extra days beyond the standard estimate when planning for your delivery. We'll still fulfill your order promptly and keep you informed every step of the way.

Ordering after July 19 means standard timelines should apply with no disruption-related delays.

Our Commitment to You

We understand that waiting for an order, especially a purchase as exciting as a new e-bike, requires trust. We take that seriously.

This shipping update isn't something we're legally required to publish. We're sharing it because we believe our customers deserve advance notice when something outside our control could affect their experience. Transparency is part of how we operate.

The 2026 World Cup is a once-in-a-generation event happening across the country, and we're proud to be operating during such a significant moment. We're also committed to making sure that moment doesn't come at the cost of your order experience.

If you have questions about a specific order, our team is ready to assist. And if you're still deciding which CYCROWN model is right for you, feel free to browse our full lineup while you plan your purchase timing.

Thank you for your patience and understanding, and enjoy the football!

Quick Reference Summary:

• What: Temporary delivery delays due to FIFA World Cup 2026 traffic controls

• When: June 11 to July 19, 2026

• Who is affected: Customers in Atlanta, Boston, Dallas, Houston, Los Angeles, Miami, New York/New Jersey, Philadelphia, San Francisco, and Seattle

• What to do: Monitor your tracking link and check FedEx Service Alerts for real-time updates.

• Questions? Contact our customer support team through the website.