Contact Us

We’re here to help.

Whether you have questions about your CYCROWN e-bike, need technical support, or require assistance after purchase, our team is ready to assist.

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

  • Email

    Pre-sale: marketing@cycrown.com

    Online Store/Local Store Service:
    vip@cycrown.com

    To help us process your email more efficiently, please include your order number (XXX####) in the subject

    Best Buy/Amazon Marketplace Service:
    support@cycrown.com

  • Phone

    +1 866 719 9662

    Hours: 10:00 AM - 6:00 PM PDT, Monday - Friday